Application Admin / Operations Engineer

Bezpośrednie    Miratech Group Sp. z o.o. , Warszawa

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We are looking to hire an Applications Admin/Operations Engineer for enterprise-level products in the financial domain. This role offers the opportunity to provide support and maintenance of corporate Dialer and other Line of Business software for business users.
The person hired for this position will work in a multicultural environment with talented colleagues in several European countries.

Main Responsibilities
- Provide application operations and maintenance, user support, incident and problem resolution, maintenance and requests fulfillment for corporate Dialer application in different countries, as well as other Line of business applications
- Provide change requests processing as well as minor software upgrades and bugfixes implementation
- Manage the schedule of automated operations routines
- Interaction with software vendors

Requirements
- Up to three years of experience in CallCenter/VoIP solutions operation & maintenance
- Application Operations experience
- Knowledge of MS SQL
- Knowledge of MS Dynamics & JIRA SD will be a plus
- Bachelor or MSc degree in computer science, math, or related field
- Good problem-solving skills, solution-oriented attitude
- Customer orientation, willingness to provide good customer service
- Good communication skills, including intermediate written and spoken English



Reklama:



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