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Reference no.: 1005073
Industry: Informatyka/Programi¶ci
Foreign Language: niemiecki / francuski
Region: ¶l±skie
Workplace: Katowice
Job description: – Analyzing and routing incidents and requests to the offshore team or local teams in various countries concerned (Germany, France) while using client?s management tools (Magic); – Clarifying issues and/or requirements with the requestors and poolroom management in the concerned language area on the client?s side; – Regular checks and reporting activities regarding availability within the power workstation park in scope; – Maintaining and keeping the relevant process/procedure documentation up-to-date; – Basic asset administration (updates, corrections); – Analyzing, comparing, updating and correcting the data concerning the power workstation park in scope while using ppropriate access/tools (UNIX shell, Magic, AWM).
Requirements:

* Fluent German verbal and written * Fluent French verbal and written * Communicative English is a must * Capability of handling either requests or incidents provided in German, French or English * Basic knowledge of Windows environment (user?s experience) * Basic knowledge of UNIX and/or Linux as well as LAN would be an advantage * Good (practical) knowledge of MS Office (Excel, Word, Outlook, PowerPoint) * Ability to work pro-actively and productively when unsupervised * Eager to learn new things (especially in IT area) * Well self-organized, systematic approach

We offer:

* Our Clients offer interesting job in international environment, attractive salary relevant to experience, training and development opportunities within the company.

If you are interested, please send your application: szewczyk@hays.pl

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