Application Operations Engineer for Atlassian products
Miratech Group Sp. z o.o. , Warszawa
We are looking to hire an Application Operations Engineer for enterprise-level Atlassian product-based solutions. This role offers the opportunity to develop, support and maintain corporate ecosystems of Atlassian products (JIRA Software, JIRA Service Desk, Confluence, etc).
The person hired for this position will work in a multicultural environment with talented colleagues in several European countries.
- Develop and maintain customization of JIRA Software, JIRA Service Desk, EazyBI reporting, Confluence and other collaborations tools
- Provide application operations and maintenance, user support, incident and problem resolution, event management, maintenance and requests fulfillment for JIRA Software, JIRA Service Desk, Confluence and Eazy BI applications in different countries
- Provide change requests processing as well as software upgrades and bugfixes implementation
- Provide reporting development and support using EazyBI solution
- Manage the schedule of automated operations routines
- Documentation creation and maintenance
- Interaction with software vendors
- Up to three years of experience in JIRA solutions operations & development
- Application Operations experience
- Knowledge of MS SQL, MySQL
- Knowledge of Linux
- Bachelor or MSc degree in computer science, math, or related field
- Good problem-solving skills, solution-oriented attitude
- Customer orientation, willingness to provide good customer service
- Good communication skills, including good written and spoken English
- Ability to travels to the following countries will be required: Spain, Italy, Germany, Norway, Sweden, Poland
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