Oferta pracy w firmie
, Kraków
Technical Support - eCommerce
Reference no.:Linguajob 3047/TS/IL
Industry: Internet / E-Commerce
Foreign Language: angielski
Region: małopolskie
Workplace: Kraków
Job description:
Our Client, a big American corporation producing quality consumer products, is planning to open a new European Service Centre, which will be providing service to European affiliates and Business Owners. Currently, we are looking for Candidates interested in the position of Technical Support – eCommerce.
Responsibilities: – provide 1st level support for all eCommerce related incidents – technical escalation of incident/problem tickets related to eCommerce to 2nd/3rd level support and vendors – provide testing for new implementations/deployments – provide eCommerce related reports to the IT management on a monthly base – provide technical updates of incidents to Service Desk/Incident management
Requirements:
* 2-3 years of working experience in IT department (1st level support/Service Desk/HelpDesk) * excellent English language skills * relevant university degree * experience in system integration (will be an asset) * knowledge of Microsoft products * ITIL Foundation certificate (desirable) * strong interpersonal and communication skills * willingness to travelWe offer:
* unique experience of participating in start-up – building new Service Center structure * stable work in international environment * building professional experience and personal development * great atmosphere and comfort work environment * attractive compensation packagePlease send your applications to 3047@praca.testhr.pl
Make sure you insert the following statement along with your CV: “Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych dla realizacji procesu rekrutacji, zgodnie z ustawą z dnia 29 sierpnia 1997 roku o ochronie danych osobowych (tekst jedn.: Dz. U. z 2002 r. Nr 101, poz. 926 z późn. zm.).” Only successful applicants will be contacted for interview.
