Travel Consultant with English German
Cyclad is an international consulting company specializing in outsourcing and recruitment for the worldwide leaders in technology sector. We operate in 5 countries across 3 continents. We think and act globally and that is why our employees get so many development opportunities. Join our team!
For our Client, international airlines in Cracow we are looking for candidates for a position of Travel Consultant with English and German and/or French.
Providing high quality customer service via telephone and email
Managing in resort queries offering advice and assistance to the passengers when they need it the most
English (C1/C2) and German(C1)
Mature communication skills and excellent telephone etiquette
A passion for providing the world’s best customer service for each and every customer
An open mind and eagerness to continually develop
Knowledge of airline systems and operations will be an advantage but not essential
Solid computer skills
Problem solving skills
Good sense of personal accountability
The opportunity to travel the world with great travel benefits ( discounted tickets for you and your family)
Comprehensive training and access to the latest technology to ensure success in your role
An attractive package of social benefits
A great work environment on the top floor of Krakow’s newest building, right in the heart of town
Career growth with one of the world’s leading airlines
Permanent employment opportunities
In accordance with the Act of August 29, 1997 on the protection of personal data, Cyclad Sp. z o.o., headquartered in Warsaw, is the data controller. Data are processed for the recruitment purposes, and potential employers or Cyclad companies from outside the European Economic Area may have insight into the data. Each candidate has access and possibility to edit his data. Providing data is optional but necessary to take part in the recruitment.
If you are interested, please send your CV to:email@example.com with the reference's number: CC18/TRAVELCONSULTANTWITHGERMANANDENGLISH/KRAKÓW/SCIGANI/380
Please enclose the following statement in your application:
I hereby give consent for my personal data contained in the submitted application documents to be processed by Cyclad sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, including my image, in relation to my participation in the recruitment process. I acknowledge that the above consent may be withdrawn at any time.
if you are interested in participating in future recruitment processes, please enclose the following statement in your application:
I hereby give consent for my personal data contained in the submitted application documents to be processed by Cyclad Sp. z o.o., Cyclad sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, including my image, in relation to my participation in future recruitment processes. I acknowledge that the above consent may be withdrawn at any time.
The Personal Data Controller is Cyclad Sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, e-mail: firstname.lastname@example.org, the Data Protection Officer is Maria Lothamer (mailing address: ul. Ludwika Narbutta 22 lok. 23, 02-541 Warsaw, e-mail: IOD@cyclad.pl). Personal data collected through job applications (CV) – for the purposes of both the current and future recruitment processes – is processed in accordance with Article 6(1)(a), and in terms of image – Article 9(1)(a) of Regulation (EU) no. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (further referred to as GDPR). Personal data provided by the candidate related to:
- participation in a selected recruitment process will be stored until the recruitment process is completed for a given position,
- participation in future recruitment processes will be stored until the candidate's consent to the processing of their data for this purpose is withdrawn.
Personal data may be disclosed to employees or associates of the Company, entities providing support to the Company on the basis of outsourced services or in accordance with data processing agreements, as well as to entities authorized under the law. The candidate has the right to access, rectify, or erase their personal data, restrict its processing or object to its processing, the right to data portability, as well as the right to withdraw consent at any time, without affecting the lawfulness of processing.
The candidate also has the right to file a complaint with the President of the Office for Personal Data Protection when they consider the processing of their personal data to be a violation of the provisions of the GDPR. Submitting data in a job application is voluntary, but necessary in order to participate in an ongoing recruitment process and any potential future recruitments.