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Service Delivery Manager

Lokalizacja: Warszawa

Ogłoszenie Agencja Pracy

Szczegóły oferty:

Service Delivery Manager
Miejsce pracy: Warszawa (mazowieckie, Polska)
Nr ref.: 1110260

Forma zatrudnienia: kontrakt

Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.

Currently we’re looking for: Service Delivery Manager

Location: Warsaw

Length: long term cooperation

Job type: Employment contract (UoP)

Rate: 12600 -20000 gross (starting salary would depend on experience and qualifications)

We are looking for candidates who will be responsible for ensuring that our IT services are to our 200 offices worldwide working from our modern, robust IT center in central Warsaw (Poland).

As part of your daily duties you will be:

• Ensuring that service delivery meets agreed service levels.

• Creating and maintaining a catalogue of available services. In consultation with the customer negotiates service level requirements and agrees service levels.

• Diagnosing service delivery problems and initiating actions to maintain or improve levels of service.

• Establishing and maintaining operational methods, procedures and facilities in assigned area of responsibility and reviewing them regularly for effectiveness and efficiency.


• Demonstrable experience, in large complex international organisation

• Technical Support

• Service Delivery

• Team Working

• IT Technologies:

o Microsoft Windows Server 2008 / 2012 / 2016 environment

o Microsoft Windows 2007/2010 environment

o Microsoft Virtualization Technologies

o Microsoft System Center Configuration Manager 2007 / 2012 / 2016

• Active Directory

• MacAfee Products range (EPO 4.0 / 5.0)

• LAN/WAN technologies

• Excellent communication skills in English (both written and spoken)

• ITIL 3.0 Intermediate certification will be an advantage

Our offer:

• Competitive salary

• Possibilities: variety of projects to participate in development, working closely with big brands, meeting great people

• Variety new technologies

• Challenges appropriate to your skills and knowledge

• Fast learning opportunities

• Training opportunities

• Medical and social packages

• Initial on-boarding induction program

Dodano dnia: 14-09-2018


Już teraz każdy ma możliwość stworzenia własnego życiorysu w kilka chwil.

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