Solutions Architect Security Services Escalation Team S2ET
About the role:
Security Solutions Architects are part of the Akamai Professional Services team and work directly with clients to deliver Akamai's solutions. This position will be on the Security Services Escalation Team (S2ET).
About the Team:
S2ET is dedicated to providing expert-level, global 24x7 support for complex security incidents, urgent and scheduled configuration changes, emergency integrations and special events. S2ET personnel work 4x10 shifts (three consecutive days off). This position will be either Sunday – Wednesday or Wednesday – Saturday, local business hours. Specific shift start/ends times are required based on the nature of work performed.
• You will work with customers to incorporate Akamai Security products and services into their architecture and operations to drive business value
• You will analyze customer web security traffic to tune security configurations
• You will provide expertise to optimize security posture
• You will build and install configurations and associated services
• You will implement new services in coordination with the customers’ and our project management team
• You will monitor timelines and milestones for changes and corresponding project impacts
• You will certify customers to use our services
• You will participate in training initiatives for the team, in order to help the team grow their technical skills and soft skills.
• Bachelor’s degree in MIS/CS or equivalent experience
• Level of experience - Open with at least 1 year in a security environment
• Must be experienced with HTTP/HTTPS and DNS
• Strong understanding of Network Protocols such as HTTP, HTTPS and DNS
• Web security background
• 2 years Linux/Unix skills
• Certifications such as CEH, GWAPT, OSCP or CISSP treated as beneficial
• Experience with on-site IDS/IPS or Firewalls or Web Application Firewalls.
• Experience with Unix and web-related programming or scripting languages: Perl, PHP, Shell Scripting, J2EE, .NET, C#, JSP, ASP, etc.
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