English Customer Service Advisor

Lokalizacja: Lublin

Ogłoszenie Agencja Pracy

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Szczegóły oferty:

English Customer Service Advisor

Candidate’s profile

Before you start our induction training we will check if you have

  • very good English language skills,
  • pro client attitude and communication skills,
  • basic experience in Windows 7 and MS Office,
  • customer service experience (is an asset but is not necessary),
  • team player, problem solving attitude and efficient task management skill.

Job description

After an induction training you will be able to:

  • handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer,
  • analyze and resolve most common enquiries using step-by-step solutions provided to you,
  • deliver high quality standard service to customers,
  • cooperate with IT specialist team to deal with more complex issues.

 

  • Working in a close-knit team and a friendly atmosphere

  • Development of expert or leader competences

  • Bonuses, including those for recommending new employees

  • A wide range of training and co-financing of courses

  • Possibility to work from home

  • Relocation packages to facilitate relocation

  • Attractive package of additional benefits (fitness, gym, cinema, etc.) – you choose what you want

  • Integration events and joint celebrations

  • An annual family picnic

  • Additional life insurance

  • Employee volunteering opportunities and interesting CSR projects

  • Bicycle parking and carpooling

  • Private medical care, also for your family

  • Disability inclusion Assistive technologies Reasonable accommodations

About us

Capgemini is one of the leading global companies offering consulting,
IT technologies. 

The Cloud is fashionable - everyone’s talking about it, many use it, but few knows what it consists of, how it works, how to access it, and how to take care of it. It is us, Cloud Infrastructure Services, who understand the subject thoroughly. From high level services,through managing equipment and operating systems, internal or access networks tomanaging applications, IT operations, availability, configurations, and changes. By working in an international environment… we use a number of foreign languages.




Dodano dnia: 20-01-2019

Reklama:

Capgemini

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