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German Customer Service Advisor

Lokalizacja: Kraków

Ogłoszenie Bezpośrednie

Szczegóły oferty:

City
Katowice, Kraków, Opole
Language
German, English
Job for
Students & Graduates

About us
Capgemini is one of leading global companies offering consulting and IT technologies.

The Cloud is fashionable – everyone’s talking about it, many use it, but only few know what it consists of, how it works, how to access it, and how to take care of it. It is us, Cloud Infrastructure Services, who understand the subject thoroughly. From high level services, through managing equipment and operating systems, internal or access networks to managing applications, IT operations, availability, configurations, and changes. By working in an international environment, we use a number of foreign languages.

Who are we looking for?
Before you start our induction training we will check if you have:
fluent German
good English skills (min B1/B2)
pro client attitude and communication skills
basic experience in Windows 7 and MS Office
customer service experience (is an asset but is not necessary)
team player, problem solving attitude and efficient task management skills

What will you do?
After an induction training you will be able to:
handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer
analyze and resolve most common enquiries using step-by-step solutions provided to you
deliver high quality standard service to customers
cooperate with IT specialist team to deal with more complex issues

What we offer?

Atmosphere
Working with great people and in legendary atmosphere
No formal dress code
Annual family picnics
Unforgettable integrational events
Employee volunteering opportunities and interesting CSR projects
We value and respect diversity in terms of gender, nationality, roles, age, interests
Internal celebration initiatives: Children's Day, St. Nicholas Day and many more
Supporting employees' hobbies: Business Run, e-sport games, basketball, volleyball

Development
Development in expert or leader competencies
Broad training offer with possible co-funding
Access to Harvard Business Review knowledge base
Introduction plan for new employees and Buddy Initiative
A wide range of instructor-led and e-learning trainings
Co-financing for post-graduate studies and courses
Many companies under one roof / internal headhunters
Internal development events: conferences, meetings, communities

Benefits
Bonuses, including those for new employees recommendation
Additional life insurance
Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
Disability inclusion, assistive technologies, reasonable accommodations
Private medical care for you and your family
Bicycle parking and carpooling options
Free coffee, water, milk and wide range of teas
Anti-smog plants in offices
Car leasing

To apply send your CV to recruitmentbpo.pl@capgemini.com

Dodano dnia: 24-05-2019

Reklama:

Capgemini Polska

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