IT Engineer

Lokalizacja: Kraków

Ogłoszenie Bezpośrednie

Szczegóły oferty:

Excis is a global IT Service Provider based in the UK and has local entities in 40 countries around the world (
Currently we are looking for IT Engineer in Kraków, Poland.

Below is the job details:
• To build and repair laptops and desktops and repair Microsoft (Windows) and Apple MAC OSX related issues.
• To be responsible for taking receipt of laptops/desktops with faults.
• To plan and schedule daily workload and seek advice and guidance for more complex resolution of IT problems.
• To draft clear and concise case notes and technical documentation.
• To understand customer requirements, and able to clarify what is required and to follow-up with basic action plans.
• To keep the customer and the team updated of progress and problem resolution using verbal and written communications.
• To ensure the defined Service Level agreements are met.
• To ensure customer satisfaction results scores are maximised.
• To build good working relationships and rapport with the client.
• To visit any of our Client sites (across EMEA) as required.
• To perform monthly stock audits, and manage local stock.

• 1+ years of experience in similar position.
• Excellent telephone and communication skills.
• IT support technician with excellent administration and organisational skills.
• Experience of building and repairing desktops and laptops and Operating System fixes.
• Be a good team player.
• Willingness to go the extra mile.
• Willingness to travel.
• Fluency English (written and spoken).

• School Diploma (IT).

• Employment contract.
• Possibility to work in a multinational company.
• Full time opportunity.

We are waiting for your resume.

Dodano dnia: 10-09-2019


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