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Delivery Manager (with BA skills)

Lokalizacja: Kraków

Ogłoszenie Bezpośrednie

Szczegóły oferty:

Delivery Manager is responsible for delivery activities across the Global Digital Loyalty programme area within client's Message Led Experiences team. Great offer from one of the biggest banks in Cracow.

Message Led Experience team focuses on delivering experiences that provide personal and relevant communication and interactions on customer’s channel of choice. The programme covers both web and mobile channel deliveries, API integration with 3rd party vendor platforms, and integration of internal customer and transaction data.


Help develop and manage a range of channel and platform channels and experiences to enhance our digital loyalty (rewards and offers) capabilities globally based on a services based architecture
Delivering highly integrated projects within complex environments and driving delivery across a large number of diverse stakeholders
Managing both financial and resource actuals and forecasting across the project, providing regular finance updates to project stakeholders and ensuring visibility is maintained, and projects are running within budget
Assist the team with business analysis tasks such as the analysis of complex business processes, and translating those into functional and non-functional requirements and then developing these into agile development stories
Potfolio management (provide co-ordinated leadership ensuring that the balance between delivery time, delivery cost, quality assurance and benefit yield are optimised; proactively identify threats to product delivery and programme wide risks, escalating to Delivery Lead and key stakeholders and instigating recovery action to assure project delivery; manage C level business, IT and digital stakeholders as well as key vendors/partners to ensure effective communications and timely escalations)
Governance (design and execute routines to ensure governance of the project and provide regular updates to management and key stakeholders; ensure robust risk and issue management across the portfolio)
Leadership (provide leadership to the cross functional teams across the project; demonstrate leadership to the team and stakeholders by bringing together the project teams, coach and advise team members to ensure growth/development)

Knowledge & Experience / Qualifications

5+ years’ experience in project management/programme management/delivery roles
2+ years’ experience in agile methodologies
2+ years’ experience in business or digital analysis


Experience of delivery in complex environments on a global scale (i.e. across time zones & geographies and with remote teams in for example London, Poland & India)
Proven track record of IT delivery using Agile and/or DevOps methodology within a Digital environment
Prior experience of working with Mobile or Digital technologies (nice to have)
Highly motivated, ‘hands on’, self-starter, able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines
Strong experience of Agile software delivery
Experience of managing multi-million dollar IT projects
Experience of day to day management of technical delivery teams
Experience in business or digital analysis tasks / roles
Knowledge and prior experience with Adobe Experience Manager (AEM) or other enterprise level content management systems would be beneficial

We offer:

Stable job in professional team
Competitive salary
Interesting path of career in an international organization
Consistent scope of responsibilities
Private health care, employees' benefits
An unique challenge to work with comprehensive IT platforms and technologies
Ability to work from home (2-3 days per week) and flexible working hours
Parking few minutes away from the office
Relax room (with massage chairs and area for yoga/stretch)
Casual dress code

Dodano dnia: 23-05-2020


HRO Digital

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