Check out a new role for Batch Operator from one of the biggest financial institutions in Cracow.
Digital Business Automation are a global function with over 250 staff in 12 countries. We are responsible for defining and implementing the strategy for a number of critical products across the organisation, as well as ensuring their availability, recoverability, security and currency.
We are currently creating a Batch Operations Team in Kraków being part of Digital Business Automation.
Working within a 24*7 Team to assist with the day-to-day Operations of batches hosted from zSeries/iSeries/Distributed systems
Monitor all batch flow processing and insure timely completion of endpoints/milestones
Identify delays or bottlenecks and resolve or escalate accordingly
Perform level 1 and level 2 support and resolution
Monitor real time performance of the computing environment
Track, escalate and document all outages and incidents
Participate in crisis calls as applicable
Liaise with Stakeholders to meet customers’ expectations
Proactively identify problem situations and resolve to give maximum customer satisfaction
Expect to work on a rotational shift basis 24*7
Very good verbal and written English skills
Experience of working in any of the systems of zSeries/iSeries/Distributed platforms
Experience of using any Workload Automation or Scheduling Products like Control-M/ TWSz/CA-7
Ability to work with a sense of urgency in a fast-paced environment whilst adhering to SLAs and customer deadlines
Ability to work on own initiative. Excellent organizational & prioritizing skills.
Good understanding of Service Management Processes of Incident Management, Change Management and Problem Management
Beneficial but not essential:
Knowledge of German and/or French
Stable job in professional team
Interesting path of career in an international organization
Private health care, employees’ benefits
Shift rota compensation
Commutable office location – Kapelanka street
Casual dress code
HRO Digital is an international company providing recruitment support within #Fintech, #Finance and #Banking market in EMEA.
We connect the most innovative organizations with the best people in the market. We conduct systematic market research, which allows our Digital Teams to be a step ahead of the competition.
HRO DigitalZobacz wszystkie oferty HRO Digital