For our client we're lookig for IT specialist who wuld like to join new team in Gliwice.

what we offer
- An interesting and challenging position in a demanding technical environment
- Professional training at our European Headquarter in Germany
- An innovative work environment in an international successful company
- Excellent opportunities for personal growth and career opportunities in an international environment
- Great teamwork with highly qualified people in an excellent working atmosphere


your tasks
- Handle users tickets for end-users in our European subsidaries, identify initial problem definition and provide IT technical support (remotely)
Track, monitor and maintain the resolution progress in accordance with ITSM incident management process
- Inform users about the status of their requests and incident resolution progress
- Install / Uninstall and configure software settings on users PCs, connect network printers and shares
- Manage Active Directory users and computers
- Monitor performance and maintain IT systems according to our Corporate IT Guidelines
- Ensure information security through access controls, backups and firewall settings according to the Corporate Information Security Policy
- Update our internal knowledge base with technical documentation

what we expect
- Technical qualification in IT
- Proven experience as System Administrator for minimum 2-3 years in a bigger international company (1000 and more users)
- Solid knowledge of Microsoft Windows client and server OS (including server network services) as well as Microsoft Active Directory
- Basic knowledge of Microsoft SCCM, backup/recovery processes and corresponding tools, ITSM / Microsoft MOF
- Ability to create scripts in PowerShell or similar
- Microsoft Certification (e.g. MCTS, MCSA)
- ITIL certification is preferable
- Effective oral and written communications skills in Russian and English


Agencja zatrudnienia nr wpisu 47