Responsibilities

-First line IT support for office’s employees
-Document, track and respond to requests through the ticketing system
-Develop and maintain documentation including installation and configuration procedures
-Perform daily system monitoring, verifying the integrity and availability of all hardware
-Labeling of all major assets

Profile

-Knowledge of Microsoft based operating systems
-Experience in using and troubleshooting Microsoft Office and Outlook within a network environment
-Experience in networking, routing and switching
-Basic Linux knowledge
-Relevant 1st line / Helpdesk support experience will be a plus
-Profound communication skills and ability to work in a team
-Very good English skills (close cooperation with an international IT Support Team), German will be a plus

We offer

-International and innovative collaboration rings a bell? That’s how we work

-Our technical and personal onboarding concept will help you to hop on easily

-Social benefits (e.g. private healthcare care, life insurance, gym reimbursement)

-Trainings and development programs

-English and German language courses

-Working in a friendly and multinational environment

-Flexible working hours