Immoqee Sp. z o.o., based in Warsaw, has been in business since 2014. Our goal is to support the sales and customer service processes of our contractors, with whom we build lasting and long-term relationships. We provide comprehensive support services for HR, recruitment and training processes in this area. We are looking for candidates for a project implemented for our partner: SAMSUNG SDS - one of the most admired and innovative brands in the world. SAMSUNG SDS inspires and empowers a digital revolution with their cutting edge technologies and always strives for excellence

PURPOSE OF THE JOB:

To provide 1st line support and guidance to online marketers throughout Europe/CIS for Samsung.com operations.

KEY ACCOUNTABILITIES:

Provide 1st line support to Samsung on-line manager, marketing and web production teams (response and handling of service requests and system troubleshooting).
Engage with issues across Samsung.com and 3rd party systems.
Liaise with 2nd line support team for issue escalation, and feedback to issue requesters
Develop, debugging and problem solving for Samsung.com.
Guide and release HQ system standard (SEO, design, coding, integrating and security policy) to local IT teams.

KEY LIAISONS:

Samsung Electronics regional subsidiaries on-line managers and product managers
Day to day contact with Web Agencies - web content production team,online marketing support team
Samsung Electronics service centre (Customer Support issues)
SDS HQ Samsung.com operation team in Korea.
SDS/SDSE manager and staff
DIMENSIONS:

Maintain good and strong relationships with all key liaisons
Passion Internet marketing
Knowledge for web programming and experience on development and operation
No. of communication partners: circa 30
No. of Samsung Electronics European subsidiaries: 20
EDUCATION:

Degree in computer science or related preferred, however, applicants with other type of degrees or qualifications with relevant experience will also be considered


SKILLS AND ATTRIBUTES:

CMS experience (especially AEM experiences) is preferred
Languages & Scripts : HTML, JavaScript and CSS preferred
Frontend development experience is preferred
Understand how REST APIs work
Ability to analyse business requirements from all key liaisons
Self-starter, able to work under own initiative
Good team player
Well presented, professional and dedicated

EXPERIENCE:

Various experience of enterprise web site development project or operation
Experience in developing and managing websites including analytic tools.
HOURS OF WORK:

37.5 hour week. Some weekend and evening work may be required for emergencies and projects.Business travel may be required.


CHALLENGE:

Samsung SDS Europe Ltd is operating in a fast moving, challenging environment where processes and procedures are constantly changing. It is essential the incumbent keeps abreast of IT developments and evaluates the possible impact on business.


Note: This job description summarises the main aspects of the job, but does not cover all the duties that the jobholder may be required to perform. This document is intended to enhance the understanding between the Manager and the employee and may be changed/amended as the job/business needs require.


WE OFFER:

Ability to work in a hybrid
Work in a good atmosphere in a close-knit and ambitious team
Ongoing support from supervisors and teammates.
Opportunities for growth, clear career path


APPLY BY: https://immoqee.elementapp.ai/application/v2/0ad74310-7a15-44bc-baa9-6ee6e3f21158/efbd26cb-b5db-4426-b70e-ea3f9541f42c?source=1d6f9879-2fee-4f2d-a4c8-f504f74e9563