WE ARE
SoftServe is a leading technology solutions company specializing in software product & application development and services. Our mission is to be a valuable partner for our clients (from start-ups to large enterprises) who represent different domains e.g. financial services, health care, retail, enterprise, automotive, education, etc. We measure our success by our client’s success.

Our client is one of the largest banks in Qatar, presenting a remarkable opportunity for you to actively contribute to their digital transformation in collaboration with one of the leading Big 4 consultancy companies.

We are in the process of assembling a team of 10+ highly skilled Business Analysts who will collectively work on five crucial business streams: core banking system, trade finance system, omnichannel, BI, and customer relationship management

This is an exceptional opportunity to be part of a dynamic team driving impactful change within the banking industry.

IF YOU ARE
- A Business Analyst with 9+ years of experience looking for adventures and daily challenges
- Proficient in the Financial Services and Banking industry
- Experienced with gathering business requirements and contact with the client and end-users
- Open to regular business trips to Qatar, where 80% of work time will require onsite presence and 20% off-site work
- Flexible in work schedule, as in Qatar, the work week commences on Sunday and concludes on Thursday
- Proactive: you suggest ideas, create roadmaps, and bring clarity to both customer stakeholders and our teams
- Flexible, adaptable to customers' needs, and driven by the dynamic environment
- Skilled in reengineering business processes
- Proficient in English (experienced working in an international environment)

AND YOU WANT TO WORK TO
- Create Business Requirements Documentation (BRD) and Functional Specification Documentation (FSDs)
- Digitize end-to-end processes for critical customer Channel service requests in Retail and Corporate sectors
- The client and a team for the first 6 months, 80% of time on site in Qatar
- Reengineer onboarding and lending processes for both retail and corporate sectors, enabling digital capabilities
- Support workshops, discovery sessions, and managing stakeholder expectations
- Provide consultancy services based on best practices
- Document business and functional requirements and reengineering business processes
- Negotiable with stakeholders and development teams, explaining business contexts to the development team
- End-users through interviews and brainstorming sessions to ensure effective solutions
- Follow the requirements management cycle and maintaining a well-detailed functional requirements specification
- Focus on Financial Services and Banking trends

TOGETHER WE WILL
- Ensure efficient technical solutions
- Being a valuable team player in a leading consulting company
- Support your technical and personal growth – we have a dedicated career plan for all roles in our company
- Care about your individual initiatives – we are open to them, just come and share your ideas